CS Automation - Efficiently Scale Your Customer Success & Account Management Teams.

Automated
playbooks & tasks

Initiate automated tasks, email and NPS from within a playbook

Playbooks connected to a comprehensive rules engine allows extensive automation

automated playbooks

Automated
intelligent notifications

Do not miss anything!

SmartKarrot pushes relevant intelligent notifications and trends to you on your channel of choice

intelligent notifications

Automated
intelligent notifications

Do not miss anything!

SmartKarrot pushes relevant intelligent notifications and trends to you on your channel of choice

Automated
call intelligence

Manage and monitor online customer interactions

SmartKarrot pushes you “calls of interest” as well as tracks call dynamics and key words for coaching purposes

call intelligence insights

Automated
report scheduling

Reduce manual effort in creating and scheduling operational reports

Reports you prefer delivered to your inbox

automated BI reports scheduling

Automated
report scheduling

Reduce manual effort in creating and scheduling operational reports

Reports you prefer delivered to your inbox

Automated
Account Mapping

Helping you match missing account to activities

Operations can become challenged when mapping activities, events, and contacts to their respective accounts. SmartKarrot helps you out by intelligently automating as required

automated customer account mapping

Ready to learn more?

Book a Demo with our experts today.

Schedule Customer Success Demo

Resources & Insights

Intelligent Customer Success Podcast Intelligent Customer Success Podcast
NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Customer Success Blog

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

Customer Success Survey

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

Take SmartKarrot for a spin

See how SmartKarrot can help you deliver
winning customer outcomes at scale.

Book a Demo