The Smart Planhat Alternative

The New Age Planhat Alternative

All the features you need in a fast, easy to use interface. #Checkusout

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SmartKarrot-A-Planhat-alternative
Client Success Specialist

Choose The Smart
Planhat Competitor

Do you have the balance?

Customer Success Teams need a good balance of multiple account views, usage patterns, touchpoint management , operational workflows and product adoption. The balance is what allows for efficient scale in operations.

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Planhat alternatives
Customer Success Planhat

Are you looking for Innovation?

Whether it is the ability to trigger an automated action on key stakeholder behaviour or create your own custom alerts over mobile texts for yourself - we have you covered. Check us out for more such operational nuances. They add up!

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Why choose clunky navigation?

Custom widgets, configurable interfaces and our intent of getting you to the data or information you need in 3 clicks max - makes us an easy to understand, navigate and use for your day-day operations.

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Less complex Planhat competitor
Client Success Manager

Stuck in your contract and can't get out?

Are you not entirely satisfied, nor seeing enough value, but continue to stay and pay for the platform due to a contract? We follow a principle of "No Prisoner Accounts". Try us out first and then start an annual contract with a flexible out clause should you not find value.

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How about speed of response to your needs?

A "No Prisoner Account" philosophy means we are commited to showing value at every stage. We do not have the crutch of "I got you and now you are stuck with me". The SmartKarrot customer success team has to practice what it preaches!

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Planhat competitor
Customer Success Integration

Features - Save Time and
Reduce Stress

SmartKarrot - We update our platform with new features at very regular intervals to improve the life of customer success teams by removing complexity, guesswork out of their daily life. Our product upgrade life cycle is frequent, faster, robust, secure, and targeted towards customer feedback.

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The less complex
and cost effective
Planhat Alternative

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Reduce Churn And
Grow Accounts

Proactively identify at risk and opportunity accounts.

Convert your trial customers.

Plan and execute for your high-touch and tech-touch customers.

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Drive Onboarding
Effectiveness

Track and measure onboarding phases.

Design various touchpoints for the onboarding phase.

Personalize the onboarding experience for stakeholders.

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Improve Team
Productivity

Create and manage tasks for cross functional teams.

Single simplified 360 view to keep your customers at the center.

Automate actions to improve productivity.

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Increase Product
Adoption

Influence users to use your product the right way.

Track key features and drop-offs.

Manage in-application guidance and product feedback.

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Enhance Customer
Experience

Manage and influence each digital touch point positively.

Automate personalized reactions to customer behavior.

Manage experience across the journey.

Resources & Insights

Intelligent Customer Success Podcast Intelligent Customer Success Podcast
NEW MICRO-PODCAST!

Customer Success Intelligence Podcast

In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.

Listen wherever you get your podcasts.

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Customer Success Blog

Articles & Blog

Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.

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Customer Success Survey

Customer Success Surveys

We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.

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Take SmartKarrot for a spin

See how SmartKarrot can help you deliver
winning customer outcomes at scale.

Book a Demo