Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Understand your customers interactions with your product and make informed product success decisions.
Define and track onboarding by phase, user progress, account, and portfolios.
Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Handle this critical component of the post sales customer journey.
Use the power of Playbooks across functions to operationalize standard procedures. Drive consistency, accountability and reduce cost and TATs.
Get a complete view of your customer and all their moving parts.
Deliver consistent customer experiences and repeatable success.
Create the right scoring system for your organization.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Track your tasks easily by account, product, and outcome categories for better efficiency.
Create dynamic segment across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Automate your actions, alerts, playbooks and more.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Improve decision making and actions for enhanced outcomes.
Unlock value from your data with our embedded Business Intelligence solution.
Meet the industry’s first virtual assistant (SIA) designed for customer success and account management.
Our core values, team, and community
Get in touch anytime.
Don’t miss an episode of the Customer Success Intelligence Podcast
Our annual survey captures the current state of CS Intelligence and automation.
Resources for new and seasoned Customer Success teams.
Features and SDKs you can integrate into your apps.
Calculate the potential ROI you could achieve with SmartKarrot CS.
Title
Dattatraya Shetty is an IT Professional with 2 Decades of experience in areas of Product Development, Implementation & Service Delivery Management. As the Head of Implementations and SOC Compliance in Smartkarrot he is on a mission to provide relishing customer experience.
Understand which project management tool to embrace for your project b...
20 Jul, 2023
Discover the secrets to explosive organic growth with our ultimate gui...
12 Jul, 2023
Explore a comprehensive guide that provides a detailed comparative ana...
13 Jun, 2023
Unleash your productivity with Asana Task Manager! Learn how to stream...
05 Jun, 2023
Learn how Conversation AI and ChatGPT effectively address remote work ...
19 May, 2023
Discover how Conversation AI and ChatGPT tackle remote work challenges...
18 May, 2023
Discover how Conversation AI and ChatGPT tackle compliance and risk ch...
17 May, 2023
Learn the difference between conversation and conversational intellige...
11 May, 2023
Learn how to streamline your workflow with AI-powered automated action...
04 May, 2023
Learn how to assess client/customer sentiment using ChatGPT LLM soluti...
02 May, 2023
Learn how artificial intelligence chatbots are transforming communicat...
17 Apr, 2023
5 Dysfunctions of Product Implementation - Understand and overcome the...
06 Feb, 2023
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Listen wherever you get your podcasts.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.
See how SmartKarrot can help you deliverwinning customer outcomes at scale.
