Stanley Deepak, Author at SmartKarrot l Customer Success Software - Page 2 of 7
Stanley Deepak

Title

Stanley Deepak is an accomplished sales and marketing professional with 15+ years of experience. He loves tech products and book reading. He writes on philosophy and culture on LinkedIn.

Posts by Stanley Deepak

SaaS 6 MIN READ
5 Value-Based SaaS Pricing Examples to Take Inspiration From

Are you curious about different value-based SaaS pricing examples that...

Stanley Deepak

06 Sep, 2022
Customer Success 8 MIN READ
Using Transferable Skills to Land Your Dream Customer Success Job

What are the diverse ways to use transferable skills to help you land ...

Stanley Deepak

25 Aug, 2022
Customer Success 10 MIN READ
The NPS (Net Promoter Score) Does Not Work Any More: Here Is Why!

Is it right to criticize Net Promoter Score (NPS)? In this blog, we pr...

Stanley Deepak

23 Aug, 2022
Customer Success 7 MIN READ
Top 10 Voice of Customer (VoC) Techniques to Gain Valuable Customer Feedback

Voice of customer techniques are crucial for the success of any organi...

Stanley Deepak

19 Aug, 2022
Customer Success 11 MIN READ
QBR (Quarterly Business Review) vs. EBR (Executive Business Review): And the Winner Is…

Are you aware of the difference between QBR and EBR? If not, check out...

Stanley Deepak

16 Aug, 2022
SaaS 9 MIN READ
Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

Are you aware of the term catalyst? What is its relevance in the SaaS ...

Stanley Deepak

10 Aug, 2022
SaaS 6 MIN READ
How to Write a SaaS Case Study: A Step-by-Step Guide (+ Template)

Do you wish to learn how to write a SaaS case study? If yes, check out...

Stanley Deepak

26 Jul, 2022
Customer Success 5 MIN READ
A Guide to Getting Your First Customer Success Job

Do you aspire to become a customer success professional? If yes, check...

Stanley Deepak

25 Jul, 2022
Customer Success 5 MIN READ
How to Overcome Customer Data Silos with SmartKarrot

Customer data silos have always been a challenge for any customer succ...

Stanley Deepak

21 Jul, 2022
Customer Success 5 MIN READ
What Is a Customer Success Specialist? Primary Roles and Responsibilities

Customer success specialists are the first step in the hierarchy of th...

Stanley Deepak

20 Jul, 2022
Customer Experience 5 MIN READ
Customer Memory: The Key to Driving Positive Customer Experience

Is there a connection between customer memory and positive customer ex...

Stanley Deepak

19 Jul, 2022
Customer Success 6 MIN READ
The Art of Getting Customers to Say Yes: 7 Best Tips for Customer Success Managers

Want to learn the art of getting your customers to say yes as a CSM? I...

Stanley Deepak

18 Jul, 2022

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Resources & Insights

Intelligent Customer Success Podcast Intelligent Customer Success Podcast
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