Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Understand your customers interactions with your product and make informed product success decisions.
Define and track onboarding by phase, user progress, account, and portfolios.
Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Handle this critical component of the post sales customer journey.
Use the power of Playbooks across functions to operationalize standard procedures. Drive consistency, accountability and reduce cost and TATs.
Get a complete view of your customer and all their moving parts.
Deliver consistent customer experiences and repeatable success.
Create the right scoring system for your organization.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Track your tasks easily by account, product, and outcome categories for better efficiency.
Create dynamic segment across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Automate your actions, alerts, playbooks and more.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Improve decision making and actions for enhanced outcomes.
Unlock value from your data with our embedded Business Intelligence solution.
Meet the industry’s first virtual assistant (SIA) designed for customer success and account management.
Our core values, team, and community
Get in touch anytime.
Don’t miss an episode of the Customer Success Intelligence Podcast
Our annual survey captures the current state of CS Intelligence and automation.
Resources for new and seasoned Customer Success teams.
Features and SDKs you can integrate into your apps.
Calculate the potential ROI you could achieve with SmartKarrot CS.
Explore the blog for ideas, insights, and inspirations for customer success teams.
Want more?Sign up for our monthly newsletter.
Showing Results: 17
Discover how Conversation AI and ChatGPT revolutionize remote work for sales teams. Enhance productivity and overcome communication obstacles effortlessly.
14 Jun, 2023
Learn how Conversation AI and ChatGPT effectively address remote work challenges for implementation teams in this insightful blog post.
19 May, 2023
In this blog, learn how Conversation AI and ChatGPT overcome remote work challenges for finance teams.
Unleash the transformative potential of Conversation AI and ChatGPT to overcome remote work challenges for marketing teams.
Discover how Conversation AI and ChatGPT tackle remote work challenges in IT teams, unveiling effective solutions.
18 May, 2023
Discover how Conversation AI and ChatGPT tackle compliance and risk challenges for remote work in this revealing blog post.
17 May, 2023
Unlocking the power of Conversation AI and ChatGPT to conquer remote work challenges for recruitment teams.
16 May, 2023
Discover the secret to enhancing your Microsoft Teams calls with a FREE intelligence layer. Level up your communication now!
15 May, 2023
Learn the difference between conversation and conversational intelligence and how they can improve the customer experience.
11 May, 2023
Learn how AI can help you automate meeting notes and templates, saving time and increasing productivity. Discover the benefits now!
09 May, 2023
Find out multiple ways in which HR teams can overcome remote work challenges using conversation AI and ChatGPT.
08 May, 2023
Learn how to streamline your workflow with AI-powered automated action items generated from call transcripts. Improve productivity and save time.
04 May, 2023
Sign up for SmartKarrot’s newsletter.
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Listen wherever you get your podcasts.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.
See how SmartKarrot can help you deliverwinning customer outcomes at scale.
