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Showing Results: 29
Customer health score is allotting scores to customers based on certain aspects of output. Check the customer health model and what is a good health score.
27 Feb, 2020
The cost of acquiring a new client is 5–25 times more than retaining a new one. Therefore, if you are looking to grow a successful SaaS business, you have to manage churn. A high churn rate provides a general perception of unsatisfactory service...
18 Dec, 2019
Here is your chance to learn everything about negative churn in the SaaS industry.
13 Dec, 2019
Customer retention for a SaaS provider, is more crucial than any benefit that the software offers, unlike companies that deal with single transactions.
06 Dec, 2019
The key to preventing churn is taking a customer-focused view and orienting and simplifying all activities around it. For software as a service (SaaS) companies, customer churn is a constant concern. You can have the best platform on the market an...
19 Nov, 2019
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