Identify, monitor, and execute timely account expansions with real-time reports and indicators.
Proactively identify at-risk customers and prevent churn using automation, early warning insights, and more!
Understand your customers interactions with your product and make informed product success decisions.
Define and track onboarding by phase, user progress, account, and portfolios.
Intelligence-driven, scalable insights for onboarding, adoption, retention, and revenue growth.
Handle this critical component of the post sales customer journey.
Use the power of Playbooks across functions to operationalize standard procedures. Drive consistency, accountability and reduce cost and TATs.
Get a complete view of your customer and all their moving parts.
Deliver consistent customer experiences and repeatable success.
Create the right scoring system for your organization.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Track your tasks easily by account, product, and outcome categories for better efficiency.
Create dynamic segment across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Automate your actions, alerts, playbooks and more.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Improve decision making and actions for enhanced outcomes.
Unlock value from your data with our embedded Business Intelligence solution.
Meet the industry’s first virtual assistant (SIA) designed for customer success and account management.
Our core values, team, and community
Get in touch anytime.
Don’t miss an episode of the Customer Success Intelligence Podcast
Our annual survey captures the current state of CS Intelligence and automation.
Resources for new and seasoned Customer Success teams.
Features and SDKs you can integrate into your apps.
Calculate the potential ROI you could achieve with SmartKarrot CS.
Explore the blog for ideas, insights, and inspirations for customer success teams.
Want more?Sign up for our monthly newsletter.
Showing Results: 690
To be attractive as a venture capital opportunity, a start-up must satisfy three primary criteria. Here’s what top VCs look for in a start-up.
15 Dec, 2021
What is the true value of an intelligent virtual assistant? Let’s find out the answer to this question in this write-up.
13 Dec, 2021
The job of virtual assistants is not easy. In this blog, we have discussed some virtual assistant tooltips that you will need this year.
10 Dec, 2021
Personal digital assistants like Apple’s Siri, Microsoft’s Cortona, and Amazon’s Alexa have improved our lives. But is it time for us to change the way we approach these personal digital assistants? Let’s try to find an answer to this ques...
09 Dec, 2021
Account intelligence has become a must in the subscription economy. Let’s look at the different ways to manage it effectively.
08 Dec, 2021
Meeting notes are highly productive for organizations. In this write-up, we focus our attention on some myths about meeting notes that keep you from growing.
07 Dec, 2021
Are you looking for diverse ways to automate meeting minutes’ action items with intelligent solutions? If yes, this blog has been written just for you!
06 Dec, 2021
Read the blog to find out how we bust six myths pertaining to conversational AI and put an end to them once and for all.
03 Dec, 2021
Can you imagine the job of a CSM without a customer success playbook automation? If you are unsure about the answer, scroll below and learn why lack of playbook automation can keep you from growing?
02 Dec, 2021
What is the next big thing in revenue intelligence? Let’s find it out in this write-up.
Trouble finding the right business intelligence automation platform for your organization? If yes, check out this blog wherein we have provided a list of SaaS business intelligence platforms to make your task easier.
01 Dec, 2021
An intelligent calendar is a must in today’s busy work life. In this blog, we discuss how intelligent calendars can help you save time.
Sign up for SmartKarrot’s newsletter.
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Listen wherever you get your podcasts.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.
See how SmartKarrot can help you deliverwinning customer outcomes at scale.