Customer Success Intelligence

How do you spot and respond to customer buying signals and who is interested in doing business with you? Read on the blog to know 7 such easy tricks of applying to get in the right track.

Serious about Customer Success? Then you need to pick the right CS software over a CRM tool or a business intelligence (BI) tool. Here’s why!

Here we’ll discuss retention marketing, why it’s essential for your business and some compelling strategies that you can bank on.

While both CRM and Customer Success Platform focus on customer-centricity, they provide different functionalities. Read to understand which software can be a better investment for your company.

What is a digital adoption platform and why is it so important? What are some of the top features to look for while picking one? Read on to know more.

What are some of the best email management tips for the customer success managers who are strapped for time? Read on the blog to unlock your answers.

CSAT, NPS, or, CES – how do you know what is the industry benchmark? How do you know what score is apt for my business? Here is a detailed blog that answers your queries. Read on to know more.

How do you craft an effective communication strategy that helps to boost up customer success? Read on to see the spilled beans and learn more.

What is a virtual conference and how to host a successful one in no time? Read on the blog to get your answers unlocked.

Customer Interviews are a good way to gain insights and understand customer needs. Delve into this guide to conducting the perfect Customer Interview.

When is the right time to buy customer success software? This article will help you understand when to pick a customer success tool.

What is customer escalation management and why it is needed for every given business? What are some of its top benefits? Read on to know more.