Customer Success Intelligence

Intelligently simplify and manage your customer success solutions with SmartKarrot’s data-driven customer success platform.

What is customer value management and why is it so important? Does it help the customer or the company or both? Read on to get insights and information on the same.

Value-based selling has changed the concept of selling altogether. In a world where competition takes no backseat, showcasing value will give you the extra edge.

Data science for customer success is important. Learn the best practices and strategy to improve businesses based on data science.

This guide will help you build a data-driven customer success team and enhance your chances of team success.

It is a given that customers are the life of a business. But how to create customers for life? Read on to explore six battle-tested ways to do so in the blog.

Here is a list of the best, top-notch customer success programs and certifications for professionals of any level.

Is setting customer expectations an essential part of the customer success program? Well, read on the blog to delve into 7 such tips that second this point.

Data driven customer success is the need of the hour. But, is it enough? Explore how to leverage data-driven customer success and shine.

What is Video Conferencing and why has it been deemed essential in times like these? Read on to get some healthy advice on remote meetings with your customers.

How to align a partner around customer success to enhance a common motive. This blog clears it all for SaaS companies.

Do the customer success managers know the art of negotiation well enough? Here are five tips that can teach you the art seamlessly. Learn about them now.