Customer Success Intelligence

The B2B Tech world is booming the SaaS business models. And statistics back that up. 50% of the enterprises run their operations by depending on a SaaS platform, of which 38% work exclusively on the SaaS module. As the applications run mostly in t...

Technology will never be the same as it was yesterday. Thus, the impact it has on business is profound. In this modern era of digitalization, there is nothing more important than a powerful web analytics tool to ...

Top SaaS analytics tools 2021. Check these widely used SaaS analytics platforms to see your business metrics, identify performances and improve accordingly.

The advent of SaaS cloud applications has transformed the way businesses operate. It’s no longer mandatory for employees to be stationed at their office to carry out their daily operations. The SaaS model has invaded almost every depar...

Of much contradiction is the popular perception of SaaS. While the perception claims it is mostly sign-up, subscribe and surf, gone are the days when that was accurate. The entire process of customer onboarding, monitoring, working with stake...

SaaS businesses rely on customers to renew their subscriptions on either a monthly or annual basis. The free trial is a way to advertise what a product can do for your customers. Consider it your value proposition. What do you do when the SaaS fre...

The SaaS industry has exploded in the past few years. This is because the benefits of having a SaaS product are legion. They are cost-effective, scalable, secure, flexible, and simple. Also, they provide companies with a steady revenue s...

Saas online business has grown unimaginable over the years. B2B saas companies provide accessible audience data for customers to enhance their business.

SaaS Magic Number is a great metric used to measure how efficient your Sales is. Read on the blog to know how to calculate the formula, varied benefits and more.

When your brand itself has a compelling mission and a well-defined vision, your employees would be more than just happy to put their heart and soul into the work. And that is why the terms customer success mission and customer success vision play ...

Know the SaaS subscription renewal best practices. Here are effective SaaS retention strategies that make your users renew their subscriptions often.

What is a successful SaaS business if not servicing a bunch of happy customers? Customers who use your product to succeed in SaaS, customers who enjoy your product and are happy with it, are the ones who will continue using your product or service...