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Define and track onboarding by phase, user progress, account, and portfolios.
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Handle this critical component of the post sales customer journey.
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Create the right scoring system for your organization.
Create alert rules that are flexible.
Manage, analyze, and optimize your customer interactions.
Track your tasks easily by account, product, and outcome categories for better efficiency.
Create dynamic segment across accounts and users.
Drive adoption, upsell and cross-sell using extensive product data.
Automate your actions, alerts, playbooks and more.
Proactively uncover key insights and receive data-driven recommendations for your team.
Transcribe your calls and catch key phrases used by customers to trigger actions.
Improve decision making and actions for enhanced outcomes.
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Unlock the secrets to Key Account Management excellence! Our survey report is your golden ticket to KAM success. Download it today and start the journey!
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Jul 19, 2023
Income from Outcomes – It enables your business customers to thrive whilst increasing your company’s revenue and bottom line.
Jan 11, 2023
What is Annual Contract Value and why is it so vital? Is it any different from the Annual Recurring Value? Dive into the blog and get more insights on this.
26 Mar, 2021
SmartKarrot is pleased to announce a $1M+ additional growth funding to continue enhancing the next generation customer success technology platform and accelerate market expansion.
25 Mar, 2021
What is Dogfooding for SaaS companies- the advantages, who should do it, examples of dogfooding and the cons of dogfooding.
Conversations are the backbone of any relationship. When you are building your relationship with a customer, you need to be observant and careful.
24 Mar, 2021
How strong is the power of human connection in Customer Success? Is it really needed or is it rather optional? Read on to find six such points that sturdily back this answer.
23 Mar, 2021
Customer portfolio gives you immense amount of knowledge about your customer base. To serve them well, it is crucial for you to know them well.
22 Mar, 2021
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