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Define and track onboarding by phase, user progress, account, and portfolios.
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Handle this critical component of the post sales customer journey.
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Automate your actions, alerts, playbooks and more.
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Jul 19, 2023
Income from Outcomes – It enables your business customers to thrive whilst increasing your company’s revenue and bottom line.
Jan 11, 2023
Well, it is just about okay if your best-laid plans hit a rock bottom. It is quite alright if things don’t turn out the way you envisaged. Figure something else out and try again. In the case of customer success, these rock bottom or what we cal
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A low touch customer success is low cost and has a wider reach. But what is the best frequency and when should you maintain low touch customer engagement?
08 Jun, 2020
NPS or Net Promoter Score is a metric that aids in understanding whether your clients appreciate you and would they recommend you to others. More inside.
06 Jun, 2020
Customer Success (CS) as a business function has seen enormous growth in the SaaS industry within the last decade. With an evolving need of mutually beneficial relationships with their customers, companies are investing more on building a customer
05 Jun, 2020
When it comes to marketing, customer segmentation is one of the most proven strategies. There are various marketing tactics that can be applied for different customer segments. And these segments are often made for new customers (or prospects). Bu
04 Jun, 2020
Looking for some useful SaaS account management tips? Fret no more, we have got you covered. As an account manager, you play a significant role in enhancing the growth of a company. Even an average amount of revenue will benefit you in the impleme
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