Customer Success | 5 MIN READ Customer Success: Cost Center or Profit Center? Apr 22, 2021 Customer Success should be recognized and run as a profit center as it can unloc... Read More |
Customer Experience | 8 MIN READ The Complete Guide to Customer Sentiment Apr 21, 2021 Analysing customer sentiments will help improve their satisfaction. With custome... Read More |
Customer Experience | 6 MIN READ How to Create an Empathy Map for Perfect Customer Understanding and Experience Apr 19, 2021 Empathy Mapping for customer success defines and empowers users like never befor... Read More |
Customer Success | 8 MIN READ Common Customer Fears and How to Address Them Apr 14, 2021 What are customer fears and how can you best address them? Are there any easy wa... Read More |
Customer Success | 7 MIN READ Customer Pulse Survey: What Is It and How Is It Different from Other Surveys such as NPS Apr 2, 2021 What is a Customer Pulse Survey and how does it benefit the company? And, is it ... Read More |
Customer Success | 6 MIN READ The Beginner’s Guide to Revenue Operations (RevOps) Mar 31, 2021 The key goal of revenue operations is to increase predictable revenue and optimi... Read More |
Customer Experience | 6 MIN READ Top 10 Customer Experience Challenges Mar 30, 2021 What are the top 10 Customer Experience Challenges? Read the article and get ins... Read More |
SaaS | 6 MIN READ What Is Expansion Revenue? Why Is It Critical for Long-Term SaaS Growth? Mar 29, 2021 Expansion revenue is the revenue that comes from existing customers by means of ... Read More |
Customer Experience | 6 MIN READ 20 Best Customer Experience Quotes Mar 9, 2021 Customer experience quotes that will inspire you to improve customer experience ... Read More |
Customer Success | 6 MIN READ The Role of Social Media in Customer Success Feb 11, 2021 Social Media in Customer Success plays a pivotal role. Read on to know how it en... Read More |
Customer Experience | 6 MIN READ How SEO Can Improve Your Customer Experience (CX) Feb 8, 2021 SEO for Customer Experience is essential for the upliftment of your business. Re... Read More |
Customer Success | 6 MIN READ What Is Customer Intent? How Customer Intent Data Can Help Transform Customer Success? Feb 3, 2021 Customer Intent is the intention or purpose of a customer behind buying a certai... Read More |
