Customer Experience | 8 MIN READ Top Customer Experience Trends for 2021 Dec 9, 2020 For 2021, customer experience will be a game-changer. In this blog, we’ll expl... Read More |
Business Tips | 6 MIN READ Handling Holiday Customer Service: Top 10 Tips Dec 4, 2020 Yay, it’s finally a holiday! It’s no surprise that holiday seasons call for ... Read More |
Customer Success | 6 MIN READ Top 10 New Year Resolutions for Customer Success Managers in 2021 Dec 3, 2020 It is no wonder that the new year is the time for setting personal goals. If you... Read More |
Customer Success | 10 MIN READ Women Leaders in Customer Success 2021 Dec 2, 2020 The birth of the 20th century has arisen many social and psychological changes i... Read More |
Churn | 5 MIN READ How to Proactively Identify and Save At-Risk Customers: An Essential Guide Nov 26, 2020 Identifying at-risk customers can help you in saving a fortune before it is too ... Read More |
Customer Success | 7 MIN READ What Is 360-Degree Customer View: Why and How to Leverage It for Customer Success Nov 26, 2020 360-degree customer view is a comprehensive view of customer data. Read this blo... Read More |
Business Tips | 7 MIN READ How to Get the First 100 Customers for Your B2B SaaS Company in 2023 Nov 25, 2020 Let us look at some ways through which you can generate leads and acquire the fi... Read More |
SaaS | 6 MIN READ 2021 SaaS Statistics and Trends: The Ultimate Collection Nov 23, 2020 The SaaS industry has seen a huge upsurge in the past decade. There have been ma... Read More |
Customer Experience | 6 MIN READ What Is a Customer Experience Map? How to Create and Use One? Nov 19, 2020 If you haven’t planned for a customer experience map yet, you might be missing... Read More |
Customer Success | 6 MIN READ The Importance of Cross-Departmental Collaboration for Customer Success Nov 19, 2020 What is Cross-Departmental Collaboration and what importance does it hold in a c... Read More |
Business Tips | 8 MIN READ What is Customer Revenue and How to Optimize It? Nov 12, 2020 In this blog, let us understand what is customer revenue and what are the differ... Read More |
Customer Engagement | 6 MIN READ The Ultimate Guide to Customer Engagement Nov 11, 2020 Customer Engagement is a sign that showcases the health of your business. The mo... Read More |
