Customer Experience | 13 MIN READ How Customer Experience Is an Organization-wide Strategy Jan 15, 2021 Providing customer experience through siloed functions is no longer helpful. An ... Read More |
Customer Experience | 8 MIN READ What Is Product Experience (PX) and Why Does It Matter Dec 22, 2020 Product Experience is the part of the customer journey that allows for churn red... Read More |
Customer Success | 6 MIN READ The LAER Model and Customer Success: All You Need to Know Dec 11, 2020 LAER model is one of the customer engagement models for customer success. Here i... Read More |
Customer Success | 6 MIN READ Beginner’s Guide to Gamification Techniques for SaaS Customer Success Dec 10, 2020 The importance of having a milestone for completing a task can rarely be over-em... Read More |
Customer Experience | 8 MIN READ Top Customer Experience Trends for 2021 Dec 9, 2020 For 2021, customer experience will be a game-changer. In this blog, we’ll expl... Read More |
Customer Success | 7 MIN READ How to Leverage Account Intelligence to Drive Customer Success Dec 1, 2020 While many companies have realized the importance of customer success, achieving... Read More |
Customer Success | 7 MIN READ 10 Essential Tips to Achieve Customer Excellence Nov 18, 2020 The expectations of the customer are on the rise. In such a scenario, it is much... Read More |
Business Tips | 8 MIN READ What is Customer Revenue and How to Optimize It? Nov 12, 2020 In this blog, let us understand what is customer revenue and what are the differ... Read More |
Customer Success | 6 MIN READ Customer Decision Journey: How Customers Make Decisions Oct 19, 2020 Customer Decision Journey shows you the steps through which a customer finally m... Read More |
Customer Success | 7 MIN READ A Beginner’s Guide to Customer Data: Definition, Types, Collection, and Management Oct 19, 2020 In this blog, let's look at the basics of Customer Data by understanding its def... Read More |
SaaS | 11 MIN READ Top 22 Must-Attend SaaS Conferences in 2021 Sep 28, 2020 A list of top 22 must-attend SaaS conferences in 2021 to drive your organization... Read More |
SaaS | 7 MIN READ The Importance of Time to Value for SaaS Businesses and 10 Ways to Improve It Sep 23, 2020 A customer journey starts from the first time they hear about your product (at t... Read More |
