Customer Success | 7 MIN READ Delighting Customers Is the Best Strategy — Or Is It? Jun 8, 2022 Is it important to delight the customers? Let us try to find out an answer to th... Read More |
Customer Success | 7 MIN READ 6 Ways to Improve Participation Rate of Your B2B Loyalty Programs Jun 2, 2022 Are you tired of trying different things but still are unable to improve the par... Read More |
Customer Success | 7 MIN READ 10 Inspiring B2B Loyalty Program Examples from Successful Companies Apr 20, 2022 B2B SaaS companies need some inspiration to carry out loyalty programs from scra... Read More |
Customer Success | 8 MIN READ Can You Measure Customer Loyalty? Yes, and Here Are the Top 10 Metrics Apr 19, 2022 In this blog, we try and find out whether it is possible to measure customer loy... Read More |
Customer Success | 8 MIN READ How to Transform Your Customers into Brand Ambassadors? Nov 11, 2021 Learn what is a brand ambassador and a few tips on how to transform your custome... Read More |
Customer Success | 5 MIN READ Loyalty Loop – What It Means, Why It Matters, and More Aug 4, 2021 What is a customer loyalty loop? What are some of its benefits and why should yo... Read More |
Business Tips | 13 MIN READ 4 Ways to Announce Price Increase to Customers without Losing Them Jan 28, 2021 Announcing price increase to customers might be a daunting task for companies. B... Read More |
SaaS | 6 MIN READ Customer Love: Top Benefits and Best Practices for SaaS Jan 18, 2021 Learn how to utilize customer love to achieve business success. Here are top ben... Read More |
Business Tips | 6 MIN READ Handling Holiday Customer Service: Top 10 Tips Dec 4, 2020 Yay, it’s finally a holiday! It’s no surprise that holiday seasons call for ... Read More |
Customer Success | 6 MIN READ Chief Customer Officer vs. Head of Customer Success: What’s the Difference? Dec 3, 2020 What stays common between each member of your customer success company is the ne... Read More |
Customer Success | 6 MIN READ Customer Effort Score (CES): The Complete Guide Nov 4, 2020 The very reason technology exists since times immemorial is that it makes our jo... Read More |
Customer Success | 10 MIN READ Top 25 Customer Success Consultants Nov 2, 2020 Check out the top 25 customer success consultants that have shone above the rest... Read More |