Customer Retention | 7 MIN READ
Oct 13, 2023
In today's business world, it's not just about acquiring customers; it's about b...
Customer Retention | 7 MIN READ
Sep 28, 2023
Customer renewals made easy: Follow our Renewals playbook to foster trust, loyal...
Churn | 9 MIN READ
Nov 24, 2022
In this blog, understand what are Net Dollar Retention, ARR Churn, and Revenue C...
Business Tips | 7 MIN READ
Oct 10, 2022
Let us look at how the rules of transformation have changed the business mindset...
Customer Retention | 5 MIN READ
Jun 13, 2022
What are the different questions you need to ask to retain your key customers? L...
Customer Retention | 7 MIN READ
Apr 22, 2022
Customer retention is an essential part to succeed in the SaaS (Software as a Se...
Customer Retention | 7 MIN READ
Apr 15, 2022
As a CSM, have you ever wondered what are the customer retention books that can ...
Customer Success | 6 MIN READ
Mar 30, 2022
In this blog, we have discussed how the multi-product architecture for enterpris...
Customer Success | 8 MIN READ
Feb 9, 2022
Here is our take on gross revenue retention and its meaning in the SaaS industry...
Customer Retention | 7 MIN READ
Sep 3, 2021
Here we'll discuss retention marketing, why it's essential for your business and...
Customer Retention | 5 MIN READ
Jul 21, 2021
Customer acquisition vs customer retention, who wins in this game of two? Does a...
Customer Retention | 5 MIN READ
Jul 7, 2021
What is a customer retention analysis? And, how does it help a business in the r...
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.
See how SmartKarrot can help you deliver
winning customer outcomes at scale.