Customer Success | 9 MIN READ Should You Outsource Your Customer Success? All You Need to Know Feb 10, 2021 Customer success outsourcing is different from traditional outsourcing practices... Read More |
Customer Success | 6 MIN READ Customer Success Qualified Lead (CSQL): Everything You Need to Know Dec 21, 2020 What is customer success qualified lead? What is the process involved in generat... Read More |
Customer Success | 6 MIN READ Should the Customer Success Function Carry a Sales Quota? Jun 12, 2020 Customer success sales quota will help account managers and the company overall ... Read More |
Customer Success | 5 MIN READ The Customer Success Function Demands Domain Knowledge More Than It Does Technical or Selling Skills May 27, 2020 The customer success function is sometimes misunderstood. There are startups und... Read More |