Customer Success | 5 MIN READ
Feb 22, 2021
Learn why diversity and inclusion are important factors that drive Customer Succ...
Customer Success | 5 MIN READ
Feb 17, 2021
Customer success capacity planning is not rocket science if you keep things simp...
Customer Success | 5 MIN READ
Dec 23, 2020
If you wish your customer sucess team to excel, you must learn how to build resi...
Customer Success | 8 MIN READ
Nov 23, 2020
Who is a Renewal Manager? And what are some of their top roles and responsibilit...
Customer Success | 6 MIN READ
Nov 19, 2020
What is Cross-Departmental Collaboration and what importance does it hold in a c...
Customer Success | 6 MIN READ
Nov 5, 2020
To let all the members stand on one page, it is important to hail customer meeti...
Customer Success | 6 MIN READ
Oct 28, 2020
A well-built customer success workflow can help you simplify, systematize and su...
Customer Success | 7 MIN READ
Oct 7, 2020
If you are running a SaaS organization and haven’t started your customer succe...
Customer Success | 7 MIN READ
Sep 25, 2020
Let us look at how you can build the customer success team and what steps you ne...
Customer Success | 7 MIN READ
Jul 30, 2020
Customer Success is the buzzword in the modern SaaS companies. There are many me...
Product Success | 6 MIN READ
Jun 5, 2020
Customer Success (CS) as a business function has seen enormous growth in the Saa...
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.