Customer Success | 7 MIN READ Customer Success in Healthcare Industry: Trends and Best Practices Jan 12, 2021 Healthcare industry is growing at a rapid rate with a CAGR of 13%. Here are some... Read More |
Customer Success | 6 MIN READ Mastering Customer Touchpoints Management with the Right Customer Success Technology Jan 6, 2021 Managing customer touchpoints is important for any business. Customer touchpoint... Read More |
Customer Success | 5 MIN READ How to Build Resilience in Your Customer Success Team Dec 23, 2020 If you wish your customer sucess team to excel, you must learn how to build resi... Read More |
Customer Success | 6 MIN READ What Is a Customer Portal and Why Is It Important for Customer Success Dec 23, 2020 A customer portal is a one-stop-shop for online self-service support. To know wh... Read More |
Customer Success | 6 MIN READ What Is Customer Training and What Are Its Benefits? How to Implement a Customer Training Program? Dec 23, 2020 The essence and importance of a customer training is immense. Dig in to know wha... Read More |
Customer Success | 6 MIN READ Ongoing Value Realization: The Secret to Long-Term Customer Success Dec 22, 2020 Value realization is a huge metric, especially for SaaS companies. Learn how thi... Read More |
Customer Success | 6 MIN READ Customer Success Qualified Lead (CSQL): Everything You Need to Know Dec 21, 2020 What is customer success qualified lead? What is the process involved in generat... Read More |
Customer Success | 6 MIN READ The LAER Model and Customer Success: All You Need to Know Dec 11, 2020 LAER model is one of the customer engagement models for customer success. Here i... Read More |
Customer Success | 6 MIN READ Beginner’s Guide to Gamification Techniques for SaaS Customer Success Dec 10, 2020 The importance of having a milestone for completing a task can rarely be over-em... Read More |
Customer Success | 6 MIN READ Top 10 New Year Resolutions for Customer Success Managers in 2021 Dec 3, 2020 It is no wonder that the new year is the time for setting personal goals. If you... Read More |
Customer Success | 7 MIN READ Digital Onboarding: The Key to Accelerating and Scaling Your Customer Onboarding Process Dec 3, 2020 We will discuss the Digital Onboarding concept in detail that is hovering over t... Read More |
Customer Success | 10 MIN READ Women Leaders in Customer Success 2021 Dec 2, 2020 The birth of the 20th century has arisen many social and psychological changes i... Read More |
