Customer Success | 6 MIN READ What Does a Client Services Manager Do? Nov 3, 2020 Being customer-centric has become more than necessary for modern companies to su... Read More |
Customer Success | 10 MIN READ Top 25 Customer Success Consultants Nov 2, 2020 Check out the top 25 customer success consultants that have shone above the rest... Read More |
Customer Success | 6 MIN READ Guide to Build an Effective Customer Success Workflow Oct 28, 2020 A well-built customer success workflow can help you simplify, systematize and su... Read More |
Customer Success | 6 MIN READ Top Customer Success Alerts and Notifications to be Automated Oct 27, 2020 At the core of any customer success role is the need to ensure customers who hav... Read More |
Customer Success | 7 MIN READ A Roadmap to Customer Success for SMBs Oct 27, 2020 Customer success is a relatively new function in businesses today. Companies are... Read More |
Customer Success | 5 MIN READ Enterprise Customer Success Software: 10 Must-Have Features Oct 27, 2020 Getting customer success software? Here are the top ten such features that you s... Read More |
Customer Success | 6 MIN READ How a Customer Success Platform Can Be Your Single Source of Truth Oct 23, 2020 A single source of truth (SSOT) is a manner in which you can make data accessibl... Read More |
Customer Success | 7 MIN READ Knowing your Customers’ Jobs to Be Done: A Key to Customer Success Oct 21, 2020 Jobs to be done is a framework to understand customer needs through the specific... Read More |
Customer Success | 6 MIN READ How to Create a Culture of Customer Success: 8 Best Practices Oct 21, 2020 Customer Success Culture is set by incorporating the right strategies and practi... Read More |
Customer Success | 6 MIN READ How to Align Product and Customer Success for a Better Customer Experience Oct 20, 2020 How does product and customer success alignment take place and how can it help t... Read More |
Customer Success | 9 MIN READ Customer Success Manager vs Account Manager: The Key Differences Oct 20, 2020 The responsibilities of the customer success manager and account manager overlap... Read More |
Customer Success | 7 MIN READ A Beginner’s Guide to Customer Data: Definition, Types, Collection, and Management Oct 19, 2020 In this blog, let's look at the basics of Customer Data by understanding its def... Read More |