Customer Success | 6 MIN READ A Complete Guide to Growing Your Customer Base Oct 16, 2020 It is not hard to comprehend that customers are the backbone of any successful b... Read More |
Customer Success | 9 MIN READ Customer Acquisition Cost (CAC): Everything You Need to Know Oct 15, 2020 Customer Acquisition Cost is a vital metric that ascertains the amount of money ... Read More |
Customer Success | 16 MIN READ A Day in the Life of an Account Manager Oct 14, 2020 Find out what it takes to be an Account Manager and also take a glance at their ... Read More |
Customer Success | 6 MIN READ What Are Customer Needs: Best Ways to Identify and Meet Them Oct 13, 2020 Understanding Customer Needs is crucially important, especially in the customer ... Read More |
Customer Success | 11 MIN READ What Is Customer Intelligence and Why It Is a Key to Customer Success Oct 13, 2020 What is Customer Intelligence and why is improving its performance vital to grow... Read More |
Customer Success | 6 MIN READ Top 30 Customer Service Facts and Statistics for 2021 Oct 12, 2020 Enlisted here is the top 30 customer service facts and statistics that you need ... Read More |
Customer Success | 6 MIN READ Customer Success vs Customer Satisfaction: What is the Difference and Why it Matters Oct 9, 2020 The SaaS space offers the customers with various perks and benefits, that too on... Read More |
Customer Success | 6 MIN READ Customer Growth Guide: How to Keep and Grow Your Customers Oct 8, 2020 Customer growth is one of the key goals for SaaS companies. So, let us look at a... Read More |
Customer Success | 7 MIN READ How to Build a Customer Success Program: A Step-by-Step Guide Oct 7, 2020 If you are running a SaaS organization and haven’t started your customer succe... Read More |
Customer Success | 13 MIN READ Consumer vs Customer: What is the Exact Difference? Why is it Important? Oct 7, 2020 Consumer vs Customer: What are the difference in the definitions and usage. Alth... Read More |
SaaS | 11 MIN READ What is Net Revenue Retention in SaaS and How to Calculate it Correctly Oct 7, 2020 Net Revenue Retention is the widely used customer success KPIs to measure the pe... Read More |
SaaS | 11 MIN READ Top 22 Must-Attend SaaS Conferences in 2021 Sep 28, 2020 A list of top 22 must-attend SaaS conferences in 2021 to drive your organization... Read More |
