Customer Success | 7 MIN READ Why Customer Success is Critical during a Crisis like Covid-19 Jul 28, 2020 Embracing certain practices, knowing what the next steps are, and veering them i... Read More |
Customer Engagement | 10 MIN READ Top Customer Success Resources in 2021 Jul 27, 2020 What is the one thing that SaaS businesses have in common? Yes, you got it. Cust... Read More |
Customer Experience | 6 MIN READ How to Build Rapport with Customers Jul 24, 2020 To break out from the mundane shackles of a monotonous life, you might need some... Read More |
Customer Success | 8 MIN READ A Day in the Life of a SaaS Customer Success Manager Jul 22, 2020 A Customer Success Manager’s duties can look easy as a cakewalk or as daunting... Read More |
Customer Success | 6 MIN READ How to Become a Customer Success Manager Jul 21, 2020 Before I begin to delve into the subject line, ‘How to become a customer succe... Read More |
Customer Success | 5 MIN READ Best Practices for Managing Remote Customer Success Teams Jul 20, 2020 Remote Customer Success has been a new term since COVID has hit us. Interestingl... Read More |
Customer Success | 6 MIN READ Customer Success Manager: Sample Jobs, Compensation Structure, and Salary Trends Jul 17, 2020 Most of the SaaS businesses now realize the value of having a well-equipped cust... Read More |
Customer Success | 5 MIN READ Become a Real Customer Success Specialist (By Expertise, Not Just by Designation) Jul 15, 2020 A Customer Success Specialist manages the relationship and delves into the custo... Read More |
Customer Success | 6 MIN READ Covid-19 Resilience: 7 Essential Tips for Customer Success Leaders Jul 10, 2020 Undoubtedly, Corona Virus has become the hottest talk of the now. You will have ... Read More |
Customer Success | 8 MIN READ 6 Aptrinsic Competitors You’ll Kick Yourself for not Knowing About! Jul 8, 2020 Personalised and unique product experience has become the SaaS selling point. As... Read More |
Customer Advocacy | 7 MIN READ 11 Inspiring TED Talks for Customer Success Leaders Jul 8, 2020 Here is a glimpse to Ted Talk Customer Success Influencers and what unmissable i... Read More |
Customer Experience | 6 MIN READ How a Customer Success Early Warning Systems Help Prevent Customer Churn Jul 7, 2020 Early Warning Systems have been a big help in the CS field as they warn you when... Read More |
