Customer Retention | 6 MIN READ Creating a Meaningful SaaS Retention Strategy is not Rocket Science! May 8, 2020 Ever wondered what difference a successful SaaS retention strategy can bring to ... Read More |
Customer Retention | 7 MIN READ 5 Secrets that Customer Retention Specialists Don’t Want You to Know! May 7, 2020 Ever since the boom of the SaaS industry, customer retention has become the top-... Read More |
Customer Success | 8 MIN READ The Secrets to Creating a Great Customer Success Framework for Your Organization May 7, 2020 Ever since the SaaS companies came into prominence, somewhere around the mid 200... Read More |
Customer Success | 3 MIN READ Top 10 Customer Success Best Practices for SaaS May 7, 2020 We have put together a list of the top 10 customer success best practices for Sa... Read More |
Customer Success | 2 MIN READ Top 10 Customer Success Newsletters Apr 28, 2020 A collection of some of the best newsletters to stay updated on the latest in th... Read More |
Customer Engagement | 13 MIN READ What is Customer Segmentation in SaaS and How is it Useful? Apr 24, 2020 In B2B, we often use 80-20, 80% of the profits are incurred from 20% of the cust... Read More |
Customer Experience | 9 MIN READ Difference between Customer Success Vs Customer Experience? Apr 23, 2020 Customer Success vs Customer Experience: Customer experience concentrates on tou... Read More |
Churn | 7 MIN READ Top Things CSMs Need for Customer Churn Reduction Apr 23, 2020 What does customer churn reduction mean? Before we learn about the top things th... Read More |
Customer Success | 4 MIN READ Top 10 Customer Success Books Apr 20, 2020 A lot of interesting and informative blogs, newsletters, podcasts, videos, etc. ... Read More |
Customer Success | 3 MIN READ Top 10 Customer Success Podcasts Apr 15, 2020 Transform your customer success strategy with insights from these top 10 CS Podc... Read More |
Customer Success | 7 MIN READ Demystifying the role of Customer Success Apr 14, 2020 Role of Customer Success in Organizations “Customer Success is a long-te... Read More |
Customer Experience | 3 MIN READ Top 10 Customer Success Blogs Apr 8, 2020 We have compiled a list of the top 10 customer success blogs, which will help in... Read More |
