SaaS | 6 MIN READ Vertical SaaS vs Horizontal SaaS: What Is the Difference and Why It Matters? Oct 7, 2020 Vertical SaaS vs. Horizontal SaaS: How do they differ? Let’s look into both th... Read More |
Customer Success | 7 MIN READ How to Build a Customer Success Program: A Step-by-Step Guide Oct 7, 2020 If you are running a SaaS organization and haven’t started your customer succe... Read More |
Customer Success | 13 MIN READ Consumer vs Customer: What is the Exact Difference? Why is it Important? Oct 7, 2020 Consumer vs Customer: What are the difference in the definitions and usage. Alth... Read More |
SaaS | 11 MIN READ What is Net Revenue Retention in SaaS and How to Calculate it Correctly Oct 7, 2020 Net Revenue Retention is the widely used customer success KPIs to measure the pe... Read More |
SaaS | 11 MIN READ Top 22 Must-Attend SaaS Conferences in 2021 Sep 28, 2020 A list of top 22 must-attend SaaS conferences in 2021 to drive your organization... Read More |
SaaS | 12 MIN READ Top 50 AI Companies in SaaS (2021 Edition) Sep 25, 2020 Here’s top AI companies in the world. The list of 50 is compiled on the basis ... Read More |
Customer Success | 13 MIN READ Top 15 Customer Success Trends For 2021 Sep 25, 2020 Have a look at top customer success trends 2021 and discover how these trends ca... Read More |
Customer Success | 13 MIN READ Creating a Killer Customer Success Plan: Best Practices and Pitfalls to Avoid Sep 25, 2020 What is a customer success plan? What are the best practices and steps involved ... Read More |
SaaS | 6 MIN READ The Ultimate Guide to SaaS Pricing Models Sep 24, 2020 Let's take a dive into this ultimate guide to SaaS pricing models and learn abou... Read More |
Customer Experience | 6 MIN READ Top 10 Surefire Ways to Improve Your Net Promoter Score Sep 24, 2020 Improve NPS, Net Promoter Score by following these top 10 surefire ways. Further... Read More |
Customer Success | 6 MIN READ Why Every SaaS Company Should Invest in Customer Success Sep 24, 2020 Read this blog to know how investing in SaaS customer success can fulfil all the... Read More |
Business Tips | 8 MIN READ Customer Success and SaaS Business Growth: A Symbiotic Relationship Sep 24, 2020 To understand the SaaS business growth, let’s take a quick look at the SaaS hi... Read More |