Customer Success | 10 MIN READ
The NPS (Net Promoter Score) Does Not Work Any More: Here Is Why!
Aug 23, 2022
Is it right to criticize Net Promoter Score (NPS)? In this blog, we provide rele...
Customer Success | 10 MIN READ
Aug 23, 2022
Is it right to criticize Net Promoter Score (NPS)? In this blog, we provide rele...
SaaS | 10 MIN READ
Aug 10, 2022
Do you want to learn everything about Jobvite? If yes, check out this blog today...
SaaS | 9 MIN READ
Aug 10, 2022
Are you aware of the term catalyst? What is its relevance in the SaaS industry? ...
Customer Success | 10 MIN READ
Aug 2, 2022
Do you want to learn about Mixpanel integration and the diverse ways to integrat...
SaaS | 7 MIN READ
Aug 1, 2022
A status page is something that every business wants to do. However, few people ...
SaaS | 6 MIN READ
Jul 26, 2022
Do you wish to learn how to write a SaaS case study? If yes, check out this blog...
Customer Success | 8 MIN READ
Jul 22, 2022
As a new CSM, do you want to learn how to calculate the ROI of customer educatio...
Customer Support | 6 MIN READ
Jul 14, 2022
What makes customer service crucial for SaaS success? Let us try to find out an ...
SaaS | 5 MIN READ
Jul 14, 2022
Are you curious to learn about SaaS value-based pricing? If yes, check out this ...
SaaS | 5 MIN READ
Jul 1, 2022
SaaS buyer persona is a hot topic amongst the B2B SaaS community. In this write-...
SaaS | 5 MIN READ
Jun 27, 2022
In this write-up, we discuss the step-by-step process of creating SaaS buyer per...
SaaS | 9 MIN READ
Jun 22, 2022
Ever wondered what would happen if your B2B SaaS startup became a Unicorn? In th...
In Episode 26, our CEO chats with Irit Eizips about the evolution of AI-Powered Customer Success.
Current insights, resources, inspiration, and ideas that will help take your Customer Success team to the next level.
We survey CS Teams from all over the world to get their feedback on current industry trends and what they see for the future of CS.