The Role of Data in Customer Success Management - SmartKarrot l Customer Success Software
Episode 3 1:00:14 June 1, 2021
The Role of Data in Customer Success Management

In this Episode

Customer-centricity starts with understanding the customer. Making sense of customer data—in all its variety and velocity—and deriving actionable customer intelligence from it is a critical first step toward customer success.

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Our Guests

Rick Adams

Anurup is a marketing and strategy leader with over 20 years of experience in scaling technology companies through strategic marketing initiatives. He is passionate about championing the customer and storytelling at the intersection of technology and value creation.

Meet the Host

Prithwi Dasgupta

Co-founder, SmartKarrot

Join Prithwi Dasgupta in his pursuit of Customer Success for All as he tracks the paths of trailblazers and unlocks founder insights. The Customer Success Intelligence Podcast is meant to spark conversation and ignite the CS community.

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